COVID-19 Updates & Resources

All staff are currently working remote. Our main office is open but we are not conducting any in person meetings. We can be reached at our office phone number (204) 746-6177, or by email: , or by online Chat.

We will be updating and adding resources daily.


Educational Resources

Daily Updates

April 8

COVID-19 Canadian Emergency Wage Subsidy Update

From the Hill Times:

According to The Globe and Mail, the feds’ draft bill for the 75 per cent wage subsidy, worth an estimated $71-billion, introduces some flexibility for businesses and charities looking to qualify. Though the requirement to demonstrate a 30 per cent revenue drop is part of the draft bill for April and May, the threshold has been reduced to 15 per cent for those looking to use March as the benchmark.

Also, according to the G&M the draft bill, will under certain conditions, allow companies to use January and February as reference periods when calculating their revenue for the subsidy.

Hopefully these changes will allow more companies to take advantage of the wage subsidy, and keep more people on their payrolls.

April 4, 2020


The online portal to apply for the feds’ Canada Emergency Response Benefit opens today. Since the government has staggered application dates by birth months, those born between January and March are first in line. While the criteria for the CERB stipulates that the beneficiary must be at least 15 years old, some students may find themselves unable to qualify if they haven’t earned at least $5,000 in the past 12 months. It also excludes those who have voluntarily quit their jobs.


As a temporary measure the Ontario government has revised the list of essential businesses. The updated list will direct additional businesses to close and restricts specified businesses to providing services by alternate methods such as curb side pick up and delivery, except in exceptional circumstances. This includes stores that sell hardware products, vehicle parts and supplies, pet and animal supplies, office supplies and computer products and repairs and safety supplies.

Only critical construction projects will continue, including industrial projects such as refineries and petrochemical plants and infrastructure projects such as new hospitals, roads and bridges. New starts in residential projects will stop, while residential construction that is near completion will continue. Business-owners with questions concerning their essential business status are encouraged to call the Stop the Spread hotline at 1-888-444-3659. The hotline is available from 8:30 a.m.― 9:00 p.m. Monday to Friday and 8:30 a.m.— 5:00 p.m. Saturday and Sunday.

The updated essential businesses list can be found here.


The updated essential services list for Quebec is here, in French, however English list has yet to be updated.

CTEA will continue to monitor and provide pertinent information for our members.

British Columbia

B.C.'s provincial health officer offered another glimmer of hope Saturday when she announced only 29 new test-confirmed cases, marking the smallest increase for the number of cases province wide last week.

April 2, 2020

Recently, Google has rolled out an update so you're able to make COVID-19 posts/updates on your Google My Business account to inform people of your business's status.

To make an update, sign into your GMB account, select your location, and go under the "Posts" tab where you will find the option to make a COVID-19 update.

April 1, 2020

COVID-19 Update: Canadian Emergency Wage Subsidy

Today Finance Minister Bill Morneau added some clarity to the Canada Emergency Wage Subsidy announced by Prime Minister Trudeau:

  • Eligible to companies that have seen a 30% or more drop in revenue due to COVID-19, whether the business is operational or not.
  • 75% of first $58,700 of wages, i.e. a maximum $847.00 per employee per week. (Figure appears to be based on ceiling maximum taxable CPP earnings).
  • Not-for-profits, charities and large or small business will be eligible.
  • 30% drop in revenue will be based upon the revenue seen in March, April and May 2020 versus the revenue seen for the same months in 2019. May be extended as necessary.
  • Companies will have to reapply each month.
  • Companies are being asked to make every effort to pay the other 25% of the employees' wages.
  • CRA website portal for making application for the subsidy will be up in 3 to 6 weeks.
  • Funds will be seen in about 6 weeks.
  • Plan is to have funds deposited directly from CRA to business' bank accounts once approved.
  • More details to follow for companies that have been up and running for less than one year.
  • There will be harsh penalties for any "bad actors" who cheat this system.

Official press release here.

March 30, 2020

  • Launched Four Pillars for Virtual Contact Sales and Marketing Resource Blog
  • Today Prime Minister Trudeau added some clarity Canada Emergency Wage Subsidy announced last week for businesses in dealing with cash flow during the COVID-19 pandemic:

    • Eligible to companies that have seen a 30% or more drop in revenue due to COVID-19, whether the business is operational or not.
    • 75% of first $58,700 of wages, i.e. a maximum $847.00 per week. (Figure appears to be based on ceiling maximum taxable CPP earnings).
    • Not-for-profits, charities and large or small business will be eligible.
    • Further details will be available from Finance Minister Bill Morneau tomorrow, March 31, 2020.
    • When available, details should be accessed from here.
  • Manitoba to shut down non-critical services April 1:

March 26, 2020

  • COVID-19 Update webpage package released to all clients

March 25, 2020

  • We recognize many of our clients are on retainers and may have cash flow problems during this difficult time. Now more than ever you will need to continue to communicate to your stakeholders: Customers, Staff, and Suppliers. We are here for you, as such we are offering deferral payment plans, step down of requirements or, in exceptional cases, temporary suspension of contract.
  • COVID-19 updates and resources page launched

March 24, 2020

March 23, 2020

March 20, 2020

  • Committed to creation of emergency fund for our contract designers and developers

March 19, 2020

  • All staff working remote

Public Health Notice Regarding COVID-19

We'd like to remind you that some of the most effective ways to prevent the spread of disease are

  • Washing your hands regularly. Wash your hands after using the restroom, touching your face, eating, drinking, coughing, or sneezing, and at regular intervals throughout the day. Use warm soapy water and wash your hands for at least 20 seconds, or the time it takes to sing "Happy Birthday" twice. Alternatively, alcohol-based hand sanitizer is effective.
  • Following proper cough and sneeze hygiene. Cover your nose or mouth with a tissue or your elbow — not your hand — and discard the tissue immediately after
  • Staying at home if you are sick.

If you desire additional information pertaining to Novel Coronavirus - COVID-19 – the following websites are good sources to use:

Public Health Agency of Canada

World Health Organization

COVID-19 Federal Assistance Programs

We are sure that every business is tuned into announcement regarding the programs that the federal government has initiated to assist businesses through the pandemic, however we wanted to put the links to this information out to ensure everyone is aware:

Support to Businesses:

Avoid layoffs

Access to credit

Supporting financial market liquidity

More flexibility

Additional Resources to Consider

  1. Contact your local financial institution. Since we know most small businesses have a relationship with their local financial institution already, we've worked with the financial sector to increase their lending capability to support you in in this challenging time. They are a good first place to start for help.
  2. Download the Canada Business App to find tailored supports to address your needs in the face of COVID-19.
  3. Consult the Canadian Chamber of Commerce's pandemic preparedness guide to help prepare you business in the days and weeks to come.
  4. Consult the Canadian Manufacturers & Exporters' Coronavirus Resource website.

Provincial Updates




Essential services information:



Website for Business and Workers:


Non-essential business and health order:

New Brunswick

Nova Scotia

Prince Edward Island

Non-essential business and health order:

Newfoundland and Labrador

Yukon Territory

Northwest Territories